TERMS OF USE

On this page you will find our Terms of Use, which are our legal and administrative policies regarding privacy, response time and customer support, copyright, purchases, refunds, our digital and print media policies, and other policies which we utilize in the course of our business. By accessing this site and/or purchasing our products and services you are agreeing to abide by our Terms of Use. If you have any questions about this please email support@successbydesign.net.

PRIVACY POLICY

Success by Design offers this privacy statement as evidence of our firm, dedicated commitment to customer privacy.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email)

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a financial transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

We do not use cookies.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

SERVICE LEVEL AGREEMENT, CUSTOMER SUPPORT, AND TERMS OF RESPONSE

Our standard response time for emails is within 24 to 48 hours or 1 to 2 business days, with exceptions for holidays and weekends. We do not offer 24×7 customer support and cannot guarantee a reply if requests are not sent to our support mailbox to support@successbydesign.net.

Standard policy for refunds and others terms of use applies. While we do our best to resolve issues, those situations that are caused through a customer’s actions, such as removal or unsubscribing from a list, not reading instructions, not adding our email address to their mailbox as instructed so emails are not received, or incomplete purchases, including ignoring download time limits, can sometimes not be resolved to the customer’s satisfaction.

MAILING LIST OPT-IN AND OPT-OUT

Our mailing list is achieved through opt-in only practices, this means that visitors must provide their name and email address by entering it into specified places on our website(s). We do not harvest or collect email addresses from other sources and the only way to be on one of our mailing lists is to have manually entered an email address in our sign-up boxes. Any opt-in based subscription is double opt-in, so users must confirm their email address by replying to a confirmation email. There is no other way to be added to our mailing lists.
All of our newsletters and mailings have an ‘opt-out’ link as part of the mailing, in fulfillment of the CAN SPAM and Electronic Privacy and Communications Acts. The user can automatically opt out of receiving further communications from us by clicking the ‘unsubscribe’ link at the bottom of every email. Or they can email us at support@successbydesign.net to be removed from our mailing list within two (2) business days.

DISCLAIMER

None of our products or services is accompanied by any guarantee of results. We cannot guarantee results for any customer or client because that is entirely dependent on their level of commitment and desire for change. Any stated or posted testimonials for results have come from customers, students, and clients who have completed sessions, work, or programs with Cynthia Stringer and Success by Design and reported their unique, individual results. Under no circumstances do we guarantee or state that these results can be replicated by others. Transformation, success, and life changes require a high level of commitment, discipline, and desire and those are up to the individual to implement in their lives. Our services and products are not to be considered a replacement for mental or medical advice or services. We are not a financial planner, medical person, therapist or anything other than what is stated.

CONTACT

Any questions about our privacy statement, mailing practices, refunds, returns, chargebacks or interactions with this website should be directed to us at support@successbydesign.net or in writing and mailed to our office address:

Success By Design

369-B 3rd Street #694
San Rafael, CA 94901

Copyright (c) 2020 by Cynthia Stringer. All rights reserved. You may quote, copy, translate and link to this article, web site, class or coaching call, in its entirety, on free, non-donation based websites only, as long as you include the author name and a working link back to this website. All other uses are strictly prohibited.

The following copyright, trademark, and intellectual property statement is made necessary as content on the internet is not free for use. It is not. Using any content without the express approval and permission of its author is plagiarism, copyright infringement, and theft of intellectual property.

All commercial organizations, individual persons, or corporations claiming ownership to material that is the intellectual property, under copyright, and/or all published content of Cynthia Stringer and Success by Design shall be subject to criminal process and all legal remedies shall be pursued, including damages and other penalties, under state and federal law. It is illegal to copy someone’s work without permission, to trademark intellectual property that you did not create, and to claim ownership of any portion of content that is not your original work.

(c) 1991-2020 Cynthia H. Stringer & Success By Design